Privacy Policy

Privacy Policy

Last updated: 13 July 2026

Beata Durtan (“we”, “us”, “our”) operates The Skin Studio, with locations in Notting Hill, London and Egham, Surrey. This policy explains how we collect, use, and protect your personal data when you visit our website, book a treatment, or contact us.

Who we are

The Skin Studio, Beata Durtan
61 Kensington Church Street, Notting Hill, London, W8 4BA
76 High Street, Egham, TW20 9HE
Email: durtanbeata@gmail.com

What information we collect

We may collect the following when you use our website or book a treatment:

  • Name, email address, and phone number
  • Booking details, including treatment history and appointment preferences
  • Relevant skin health information you choose to share for treatment planning
  • Payment details, processed securely by our payment provider (we do not store card numbers)
  • Technical data such as IP address and browser type, collected automatically through cookies

How we use your information

  • To manage bookings and provide treatments safely and effectively
  • To contact you about appointments, gift vouchers, or enquiries
  • To send occasional marketing communications, only where you have opted in
  • To improve our website and services
  • To meet our legal and accounting obligations

Legal basis for processing

We process your data under the UK GDPR on the basis of contract (to deliver a booked treatment), consent (for marketing), and legitimate interest (to run and improve our business).

Sharing your information

We do not sell your data. We may share it with trusted third parties who help us run our business, such as booking software providers and payment processors. These parties are required to protect your data and use it only for the purpose we specify.

Cookies

Our website may use cookies to support core functionality and understand how visitors use the site. You can control cookies through your browser settings.

Data retention

We keep client and treatment records for as long as needed to provide our services and meet legal, insurance, and accounting requirements, after which they are securely deleted.

Your rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Ask us to correct inaccurate data
  • Ask us to delete your data, where applicable
  • Withdraw consent to marketing at any time
  • Object to certain types of processing

To exercise any of these rights, contact us at durtanbeata@gmail.com.

Security

We take reasonable technical and organisational measures to protect your personal data against loss, misuse, or unauthorised access.

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact

If you have questions about this privacy policy or how we handle your data, please email durtanbeata@gmail.com.